FAQ

Our way of life, generally too stressful, is the cause of imbalances in our body. Associated with an often inadequate diet (where we eat a lot of too fatty or too sweet processed foods that do not provide the essential nutrients we need), our body is put to the test and can present deficiencies leading to inconvenience. (loss of energy, difficulty falling asleep, dull hair, etc.). Food supplements are there to give the body a little boost and help it get back on its feet!

We advise you to carry out a cure of 3 months to give your body time to recharge in nutrients, vitamins and minerals. Food supplements complement a balanced lifestyle and do not work miracles if you do not adopt the right reflexes for a healthy life. However, depending on each person's body, you may see effects more or less quickly.

You will maximize your results by adopting a balanced lifestyle.

There are no contraindications to consuming elementary dietary supplements. continuously. Note, however, that a food supplement is taken as a cure and that there is therefore no point in taking it continuously.

As a precaution, we recommend that you seek the advice of your doctor/pharmacist before taking elementary food supplements.

You can take your energy and beauty capsules and gummies in the morning with breakfast. Sleep gummies are taken before bedtime.

Elementary dietary supplements. are packaged in brown bottles and sachets protecting them from light and oxidation. We recommend that you keep your food supplements away from light and in a dry place.

We thought our dietary supplements elementary. with a view to their effectiveness. The probiotic base present in each of them allows better absorption of the other active ingredients by the body.

Our capsules are 100% vegetable, they are made from vegetable fibers.

The gummies are made from fruit pectin and natural flavor.

Expertise Végane Europe, under the acronym EVE Vegan (registered trademark), is a French organization for the control and labeling of vegan products. The EVE VEGAN certification certifies that elementary. guarantee compliance with vegan criteria. It issues certificates of conformity for products, services and farmers of the organic and vegan agricultural standard.

ISO 22000 certification confirms that elementary. comply with the requirements of the ISO 22000 standard relating to food safety. It guarantees the suitability of elementary. a permanently provide safe foodstuffs or relevant products and services that comply with customer requirements and applicable legal and regulatory requirements.

Elementary dietary supplements. are made in France in a laboratory selected for its very high level of know-how.

Elementary dietary supplements. are EVE Vegan certified, so they are ideal for a vegetarian or vegan diet.

Elementary dietary supplements. do not contain lactose or gluten.

Your packages are prepared and shipped within 24 hours after your order (excluding Saturdays, Sundays and public holidays).
It then takes 2 to 3 working days for delivery via Colissimo or by letter followed.

For the moment elementary food supplements. are only delivered in France.

You can follow the status of your order on your account in the order history.

We accept the return of your order within 14 days from the date of receipt of your order. The product(s) must be intact, unopened and in their original packaging. You must attach the number of the order concerned to your shipment.

Write to us at bonjour@elementary.fr within 14 days from the date of receipt of your order to obtain your return slip :).

You can follow the status of your order on your account in the order history.

If you placed your order the same day, write quickly to bonjour@elementary.fr so that we can correct this.

If you placed your order the day before, write to us so that we check whether it has already been dispatched or not.

If your order has already been dispatched, we will be able to send it back to you at the correct address once it has been forwarded to our logistics centre.

You can modify or cancel an order if it has not yet been shipped by writing to us quickly at bonjour@elementary.fr.

The means of payment accepted are those by credit card.

If there is an error in your order, let us know by writing to us at bonjour@elementary.fr. We will send you your return slip.

We accept the return of your order within 14 days from the date of receipt of your order. The product(s) must be intact, unopened and in its original packaging. You must attach the number of the order concerned to your shipment.

Yes, the elementary.fr site is completely secure by the latest technical standards for payment platforms.