Refund policy

Deadline and procedures for exercising the right of withdrawal:
In accordance with article L.221-18 of the Consumer Code, the non-professional Customer has a period of fourteen (14) days from receipt of the Order to exercise his right of withdrawal from KEKKO PARIS. , without having to justify its decision.
Procedures for returning the Order under the right of withdrawal:
The right of withdrawal is exercised without penalty.
The Customer returns the Order at his expense, without undue delay and, at the latest, within fourteen (14) days following the communication of his decision to withdraw in accordance with Article L. 221-21 of the Consumer Code.
Beyond this period of fourteen (14) days, the sale is firm and final. The Product must be returned in its original packaging, in its original condition, new, unopened.
Reimbursement of Products returned under the right of withdrawal:
Reimbursement of the Order by KEKKO PARIS is made no later than 72 hours from the date on which the Parcel is received by the logistics team.
KEKKO PARIS makes the refund using the same means of payment as the one that will have been used for the payment of the Order, except with the express agreement of the Customer for it to use another means of payment and insofar as the refund does not cause no cost to the consumer.
If the Customer fails to comply with these T&Cs, KEKKO PARIS will not be able to reimburse the Products concerned. In all cases, the return costs are borne by KEKKO PARIS if the Product delivered to the Customer is different from the Product ordered or if it is delivered damaged.